The California Public Utilities Commission (CPUC) has announced a new pilot program aimed at improving broadband access for low-income households in the state. The three-year Home Broadband Pilot, described as technology-neutral, will allow eligible participants to use the California LifeLine subsidy on any internet plan that meets minimum service standards.
Under the program, qualified consumers can receive a $20 subsidy for broadband service or $30 if broadband is bundled with either wireline or wireless voice service from the same provider. Households may also be reimbursed up to $39 once per year for new connections.
To qualify, internet plans must provide speeds of 100/20 Mbps with a data allowance of 1,280 GB per month. Exceptions are made for areas where such speeds are not feasible and for certain low-cost plans.
CPUC President Alice Reynolds stated, “Broadband is essential for work, school, health, and safety. This pilot program will play a key role in achieving the goal of connecting Californians.”
A report released by the CPUC in April 2025 highlighted disparities in internet adoption among income groups. Nearly 20 percent of California households earning less than $20,000 annually do not subscribe to internet service, while only 2.4 percent of those with incomes above $75,000 lack subscriptions. This difference affects access to remote work opportunities, online education, telehealth services, civic engagement platforms, and public safety resources.
The California LifeLine program has historically provided affordable voice services to millions of eligible residents. The new pilot extends support to broadband services while maintaining assistance for traditional voice offerings.
For more information about the proposal and eligibility requirements, visit https://www.cpuc.ca.gov/industries-and-topics/internet-and-phone/california-lifeline.
