The California Public Utilities Commission (CPUC) has announced a series of public forums to gather input on proposed updates to the Deaf and Disabled Telecommunications Program (DDTP). The forums are aimed at hearing from users and potential users about how the program can be modernized to better meet current communication needs.
The DDTP provides accessible communications services and devices for Californians with disabilities. This includes free specialized telecommunications equipment, the California Relay Service, and speech-generating devices. The CPUC recently conducted a statewide needs assessment through its Communications Division, collecting feedback from community-based organizations and participants in the program.
According to the CPUC, “Public input is essential to ensure the DDTP continues to serve the evolving needs of the disability community.”
The CPUC has opened a rulemaking proceeding (R.23-11-001) to review and consider possible revisions to the DDTP. As part of this process, it will hold both in-person and online public forums in September 2025. The first set of forums will take place on September 3 at the Greater Los Angeles Agency on Deafness (GLAD), located at 2222 Laverna Avenue, Los Angeles. Another set will be held on September 17 at Ed Roberts Campus, Center for Independent Living, 3075 Adeline Street, Berkeley. Each location will host two sessions at 2 p.m. and 6 p.m.
Members of the public are encouraged to attend these forums or submit written comments online via the proceeding’s Docket Card. Comments submitted by attendees will help inform CPUC’s decision-making process regarding potential changes to the program, with a final decision expected later in 2025.
“Join the CPUC at a Public Forum in-person and sign-up to speak,” states information provided by the commission.
American Sign Language interpretation will be available at all events. Additional language or accessibility accommodations can be requested by contacting CPUC’s Public Advisor’s Office ahead of time.
While Commissioners or their staff may attend these sessions, no official decisions or actions will be taken during them.
The CPUC oversees utility services across California with responsibilities that include consumer protection and ensuring access to reliable infrastructure. More details about these forums and ways to participate can be found on the commission’s website.
