Pacific Gas and Electric Company (PG&E) is offering free in-home gas safety checks as colder weather approaches. The company will also provide pilot light re-lighting for customers whose heaters or appliances have been turned off during warmer months.
The goal of these checks is to ensure that gas appliances such as water heaters, furnaces, and ovens are operating safely and efficiently. This helps reduce the risk of carbon monoxide (CO) poisoning, which is particularly dangerous because it cannot be seen, smelled, or heard.
The Centers for Disease Control and Prevention reports that each year over 400 people in the United States die from unintentional CO poisoning not related to fires. More than 100,000 people visit emergency rooms and over 14,000 are hospitalized annually due to CO exposure. PG&E stated that since the beginning of 2025, it has responded to more than 6,000 incidents where carbon monoxide was suspected.
“This complimentary safety program is a great way for customers to prepare for increased use of their natural gas appliances this winter. A team member will inspect all gas appliances to ensure proper functionality and perform pilot re-lights. Scheduling a free gas safety check is a benefit PG&E proudly provides our customers to ensure their safety and comfort,” said Jeff Janvier, PG&E Gas Operations Lead.
Customers are encouraged by PG&E to schedule an inspection before the colder months begin by visiting www.pge.com/pilotlights or calling 800-743-5000. Appointments can be made online without charge.
PG&E advises that if anyone suspects carbon monoxide in their home, they should leave immediately and call 911. If customers smell natural gas—often described as having a “rotten egg” odor—they should evacuate right away and contact both 911 and PG&E at 1-800-743-5000.
PG&E serves more than 16 million people across Northern and Central California with natural gas and electric services. More information about the company can be found at pge.com or pge.com/news.
For additional details on this announcement: https://www.prnewswire.com/news-releases/with-colder-temperatures-approaching-pge-offering-free-gas-appliance-safety-checks-and-pilot-re-lights-to-reduce-carbon-monoxide-risks-302606132.html
