Most Californians expect water to flow from their taps without interruption, but this reliability depends on a network of operators and regulatory oversight. The California Public Utilities Commission (CPUC) is responsible for regulating the safety and reliability of more than 90 investor-owned water utilities in the state, many of which are small systems serving rural and remote areas.
One such system is Meadow Valley Water Works (MVWW) in Plumas County. Last month, the CPUC’s Compliance Monitoring and Enforcement Program team visited MVWW for a site inspection. During their visit, they observed not only the infrastructure but also the historical significance and daily challenges faced by small utility operators.
MVWW currently serves 14 customers and is one of only two water systems in California still using “miner’s inch” as a measurement for water flow—a method dating back to the early 1900s Gold Rush era. This unit measures flow using wooden boards with fixed openings, allowing estimation of water consumption. Bob Dean, owner and operator of MVWW, took over management a few years ago and continues to learn while providing service to his neighbors.
The CPUC’s Compliance Monitoring and Enforcement Program has provided Dean with access to essential resources. He manually diverts water to irrigation customers using a mechanical gate at the original diversion dam off Meadow Valley Creek, which has remained largely unchanged in design for over a century.
Small systems like MVWW play an important role by serving families, neighbors, and local institutions such as schools—especially where larger utilities or municipalities do not extend service due to location or cost concerns. If larger entities were required to serve these remote customers, it could lead to increased rates for existing customers because of new infrastructure costs. By supporting small water systems through oversight and resources, the CPUC aims to keep water affordable while ensuring reliable service for all communities.
“When we invest in small systems, we invest in resilience, equity, and the well-being of every Californian, no matter where they live,” said Taseen Shamim, Public Information Officer.
More information about small water systems can be found on CPUC’s Water Division webpage.
